If you have received a formal notice, it means there is an unpaid balance on your account, and we are requesting that you settle the situation within a specified time frame. A formal notice is a formal step before taking more serious actions to recover the outstanding amounts.

First, ensure that all your payments have been made and processed correctly. Check your tenant space and bank statements to verify if a payment is pending or if any errors have occurred.

If you disagree with the formal notice or think it’s an error, contact us immediately via your tenant space. We will review your account and find a solution with you.

If the unpaid balance is confirmed, it is important to resolve the situation quickly. You can pay the outstanding amount using the available payment methods.