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I want to terminate my contract / give notice

  • Updated

📋 How to give your notice

  • Through your tenant space:

    • Log in to your space

    • Go to the "Overview" section

    • Click on "End my stay"

    • Complete the steps indicated until validation

  • Information to provide:

    • Desired lease end date

    • Desired departure date - You can modify this date later. If you don't know it yet, enter the same date as the lease end date.

    • Reason for departure

    • New address

    • Bank details for security deposit refund

⚡ Next steps

  • After notice validation:

    • You will receive an email confirmation

    • The contract end date will be confirmed and you won't be able to modify it anymore

    • Quickly consult the departure guide

💰 Financial aspects

  • Last rent:

    • The last rent will be prorated according to the number of days. If you have paid too much, you will be refunded the difference when your security deposit is processed.

  • Security deposit:

    • See dedicated articles:

      • Is the security deposit refunded?

      • Can I use my security deposit to pay my last rent?

      • When will I get my security deposit back?

      • What to do if I haven't received my security deposit one month after my departure?

⚠️ Points of attention

  • Don't forget:

    • Respect notice periods

    • Return the accommodation clean

    • Mandatory check-out inventory

    • Return all keys and badges according to the current procedure

  • Avoid common mistakes:

    • Late notice

    • Departure without inventory

    • Incomplete cleaning

    • Forgetting personal belongings in your unit or common areas

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