The Colonies Tenant Space is a digital interface dedicated to our residents, accessible from a smartphone or computer. It centralizes all the useful information you need during your stay. Here’s what you’ll find inside:
🧾 Documents & Information
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Access to your rental agreement, rent receipts, proof of residence, and CAF documents
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Practical info about your residence: address, room number, access codes, etc.
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Moving in & out details: access instructions, notice periods...
🧹 Maintenance Requests
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Easily report an issue or malfunction in your accommodation
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Track the progress of your request and follow-up on interventions
💬 Online Support
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Direct contact with the Colonies customer support team
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Help center with answers to your questions about housing, equipment, your contract, and more
👫 Community
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Information about your flatmates.