It may happen that the Caisse dâAllocations Familiales (CAF) suspends or stops the payment of your housing allowance (APL). Several reasons may explain this situation.
đ Why has my APL been suspended?
Here are the most common reasons:
Undeclared change in situation (income, move, etc.)
Failure to submit the quarterly income declaration
End of lease / departure from the accommodation
Late rent payment reported by Colonies to the authorities
Administrative error or incomplete file
đ© What should I do to restore my benefits?
Log in to your personal account on caf.fr
Check the notifications or letters in your space to understand the exact reason for the suspension.
Update your situation if necessary: income declaration, new address, sending rent receipts, etc.
Contact the CAF via the messaging system or by phone to ask for clarification or to regularize your file.
It is common that benefits are suspended due to a missing quarterly income declaration or failure to provide rent receipts.
đĄ Good to know
Donât worry! if youâre still eligible, your benefits can be reinstated retroactively from the date of regularization.
Colonies cannot restore your rights on your behalf, but we provide all the necessary documents in your tenant space - rent certificate, lease, receipts.
If the issue persists after youâve checked everything and submitted all required documents, feel free to contact us. Weâll do our best to assist you with the information we have.