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How do I report a cleanliness problem when I arrive?

⚡ Act quickly

Upon arrival:

  • Do not unpack your belongings

  • Take detailed photos

  • Keep your keys

đŸ“± Contact us

Through your tenant portal:

  • Create a new request

  • Attach your photos

  • Indicate your availability for quick intervention

  • An intervention can be scheduled within a few hours

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