🔍 Regular controls
Quality is checked at several levels:
Spot inspections by managers of our partner companies
Visits from our property associates or facility manager
Resident feedback via tenant portal
📝 Reporting issues
Residents are best placed to judge the quality of service, if you consider it unsatisfactory:
Use your tenant portal to alert us
Attach photos if possible
Specify the date of the last intervention
Detail the problematic points
Our goal is to maintain an optimal level of cleanliness in your residence. Your feedback is essential to help us continuously improve the quality of service!