Skip to main content

The water changes color

šŸ” Problem identification

Your water can show different colorations, each indicating a specific problem:

  • If your water is green:

    • This means there are algae in your pool

    • This situation is usually caused by lack of chlorine

    • The filtration is probably insufficient

  • If your water is cloudy or milky:

    • Your water's pH is probably unbalanced

    • Your filtration system might not be efficient enough

    • Particles are suspended in the water

āš” What to do?

Step 1: First analyze your water

  • Use test strips (HTH or BAYROL brand recommended)

  • Dip a strip in the water for 3 seconds

  • Wait 15 seconds and compare with the color chart

Step 2: Treat according to water color

For green water:

  1. Start by cleaning the filter:

  • Locate the filter in the technical room

  • Perform backwash for 2 minutes

  • Return to filtration position

  1. Perform shock treatment:

  • Pour 15g of shock chlorine per mĀ³ of water

  • Distribute the product throughout the pool

  • Let filtration run 24h non-stop

  1. Add anti-algae:

  • Pour recommended dose (usually 0.5L for 50mĀ³)

  • Distribute throughout the pool

  • Brush walls with pool brush

For cloudy water:

  1. First adjust pH:

  • If pH too high: use pH minus

  • If pH too low: use pH plus

  • Dosage: 100g per 10mĀ³ to modify pH by 0.2

  1. Use flocculant:

  • Pour 5cl of flocculant per 10mĀ³ of water

  • Let act overnight

  • Next day, vacuum the bottom

šŸ“± How to report the problem?

If these maintenance actions don't show results after 48h, report the problem:

  • In your tenant portal, section "Technical Assistance - Pool"

  • Attach photos of:

    • Cloudy water (general view)

    • Test results (photo of strips)

    • Actions already taken to restore pH level

    • Technical room (filtration)

āš ļø Warning

To avoid these problems, perform daily:

  1. Visual water check (morning or evening)

  2. Check skimmer basket isn't full/blocked

  3. Check filter pressure (needle should be in green zone)

  4. Check chlorine level very regularly with test strip

šŸ’” Good to know

Necessary equipment (available in technical room or to buy with community budget):

  • Complete water analysis kit (strips)

  • Multi-action chlorine tablets

  • pH plus and pH minus granules

  • Liquid anti-algae

  • Liquid flocculant

  • Net for removing debris

Where to buy products:

  • Specialized pool stores

  • DIY stores

  • Online ordering

Always keep in stock:

  • A container of shock chlorine

  • Chlorine tablets

  • pH minus

  • Test strips

Did this answer your question?