🔍 Problem identification
Measure the drop:
Mark initial level
Measure over 24h
Note weather conditions
Observe regularity of drop
Possible causes:
Natural evaporation
Splashing/swimming
Recent backwash
Potential leak
⚡ What to do?
Bucket test:
Fill a bucket with water
Place it on the first step
Mark levels (bucket and pool)
Compare after 24h:
If drop identical = evaporation
If drop different = likely leak
Visual checks:
Technical room (moisture, puddles)
Visible piping
Visible cracks
Wet areas around pool
Do not:
Do not seal yourself
Do not empty the pool
Do not modify the installation
📱 How to report the problem?
Through your tenant space:
Category: "Technical Assistance - Other"
Specify:
Observed drop (cm/day)
Bucket test result
Photos of suspicious areas
⚠️ Warning
Normal evaporation:
2-3mm/day in summer
Higher in hot/windy weather
Varies with exposure
Signs of leak:
Drop > 3cm/day
Air bubbles in technical room
Wet ground areas
Seeping cracks
💡 Good to know
Common causes:
Skimmer seal
Loose connections
Pool cracks
Underground piping
Consequences:
Excessive water consumption
Chemical imbalance
Potential damage
💰 Financial impact
Direct costs:
Excessive water consumption
Treatment products
Necessary repairs
Indirect costs:
Possible collateral damage
Emergency intervention
Temporary closure