🔍 Problem identification
Types of noise:
Stone/gravel noise
Whistling/squeaking
Abnormal vibrations
Banging
Points to check:
Water level
Visible air bubbles
Pre-filter condition
Pump operation
⚡ What to do?
Immediate checks:
Check water level
Check cleanliness of pre-filter and skimmers
Presence of air bubbles?
Do not:
Do not dismantle the system
Do not force mechanisms
Do not ignore the problem
Do not modify the installation
📱 How to report the problem?
Through your tenant portal:
Category: "Technical Assistance - Other"
Specify:
Exact type of noise
When it appeared
Audio recording if possible
Tests performed
💰 Responsibilities
Covered by Colonies:
Mechanical failure
Normal wear
Technical defect
Necessary replacement
Tenant's responsibility:
Damage due to negligence
Misuse
Non-compliance with instructions
Unauthorized modification
⚠️ Warning
Signs of severity:
Loud metallic noise
Excessive vibrations
Smoke/burning smell
Loss of performance
Risks:
Equipment degradation
Possible complete failure
Excessive power consumption
Ineffective filtration
💡 Good to know
Prevention:
Regular maintenance
Correct water level
Pre-filter cleaning
Daily monitoring