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Filtration system makes a weird noise

🔍 Problem identification

  • Types of noise:

    • Stone/gravel noise

    • Whistling/squeaking

    • Abnormal vibrations

    • Banging

  • Points to check:

    • Water level

    • Visible air bubbles

    • Pre-filter condition

    • Pump operation

⚡ What to do?

  • Immediate checks:

    • Check water level

    • Check cleanliness of pre-filter and skimmers

    • Presence of air bubbles?

  • Do not:

    • Do not dismantle the system

    • Do not force mechanisms

    • Do not ignore the problem

    • Do not modify the installation

đŸ“± How to report the problem?

  • Through your tenant portal:

    • Write to the chatbot

    • Specify:

      • Exact type of noise

      • When it appeared

      • Audio recording if possible

      • Tests performed

💰 Responsibilities

  • Covered by Colonies:

    • Mechanical failure

    • Normal wear

    • Technical defect

    • Necessary replacement

  • Tenant's responsibility:

    • Damage due to negligence

    • Misuse

    • Non-compliance with instructions

    • Unauthorized modification

⚠ Warning

  • Signs of severity:

    • Loud metallic noise

    • Excessive vibrations

    • Smoke/burning smell

    • Loss of performance

  • Risks:

    • Equipment degradation

    • Possible complete failure

    • Excessive power consumption

    • Ineffective filtration

💡 Good to know

  • Prevention:

    • Regular maintenance

    • Correct water level

    • Pre-filter cleaning

    • Daily monitoring

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