🔍 Problem identification
Check the bulb:
Type of bulb to replace
Height of light fixture
Accessibility of fixture
Condition of support/fixture
Required equipment:
Suitable bulb
Stable stepladder
Flashlight
Situation requiring professional:
Height above 3 meters
Complex fixture
Dangerous access
⚡ What to do?
Preparation:
Turn off power at circuit breaker
Wait for cooling
Place stepladder on stable ground
Provide backup lighting
Replacement:
Unscrew bulb gently
Check compatible power rating
Screw in new bulb
Do not:
Do not change bulb with power on
Do not force the fixture
Do not use unstable support
Do not lean dangerously
📱 How to report the problem?
Through your tenant portal if:
Height too significant
Installation complex
Information to provide:
Bulb type
Approximate height
Photos of fixture
Availability
⏰ Intervention timeframes
If intervention needed within a few days depending on availability.
💰 Who covers the costs?
Tenant's responsibility:
Standard bulbs
Simple replacement
Regular maintenance
Covered by Colonies:
Defective fixture
Inaccessible installation
Electrical problem
⚠️ Warning
Safety:
Always turn off power
Check stepladder stability
Never work alone
💡 Good to know
Types of bulbs:
LED (recommended)
Energy-efficient
Power suitable for fixture