🔍 Problem identification
Observe when it happens:
When turning on a specific device
When using multiple devices
At certain times of the day
In humid/rainy weather
Points to check:
Connected devices:
Number
Total power - several devices simultaneously
Condition of outlets/cables
Electrical panel:
Circuit breakers condition
Signs of overheating
Unusual noises
⚡ What to do?
Immediate actions:
If the circuit breaker trips:
Unplug large appliances
Reset the circuit breaker
Note when it happens
To avoid overload:
Distribute connections
Avoid daisy-chaining power strips
Limit simultaneous appliances (washing machine, cooktop, oven)
Do not:
Do not force the circuit breaker
Do not modify the electrical panel
Do not use faulty installation
📱 How to report the problem?
Through your tenant portal:
Category: "Technical Assistance - Electricity"
Specify:
Frequency of outages
Exact circumstances
Devices involved (brand, number...)
Meter power if Linky meter is accessible
⏰ Intervention timeframes
Depends on urgency and whether there is electricity in the accommodation:
Intervention between half a day (power outage) and a few days (faulty appliance)
Presence required
💰 Who covers the costs?
Covered by Colonies:
Faulty electrical installation
Defective circuit breaker
Electrical panel problem
Tenant's responsibility:
Overload due to appliances
Misuse
Damage caused by negligence
⚠️ Warning
Electrical safety:
No electrical DIY
Avoid overloaded power strips
Check cable condition
Unplug suspicious devices
💡 Good to know
Average power consumption:
Oven: 2000-3000W
Cooktop: 1500-2000W
Washing machine: 2000W
Dryer: 2000W
Using these devices simultaneously is the most common cause of this problem
Practical advice:
Avoid using oven and cooktop together
Prefer low-consumption appliances
Distribute connections
My circuit breaker trips regularly, what should I do?