Colonies

- When does it appear
- How much water
- Which windows affected
- Frequency of problem

- Ventilation:
 - Working VMC
 - Clean air vents
 - Air circulation
- Moisture sources:
 - Kitchen / Bathroom
 - Drying laundry
 - Number of occupants

- Observe condensation:
 - When does it appear
 - How much water
 - Which windows affected
 - Frequency of problem
- Points to check:
 - Ventilation:
 - Working VMC
 - Clean air vents
 - Air circulation
 - Moisture sources:
 - Kitchen / Bathroom
 - Drying laundry
 - Number of occupants

- Wipe condensation regularly
- Ventilate 10 minutes morning and evening
- Check VMC using paper
- Reduce moisture sources

- Do not block air vents
- Do not let water accumulate
- Do not block air circulation

- Immediate actions:
 - Wipe condensation regularly
 - Ventilate 10 minutes morning and evening
 - Check VMC using paper
 - Reduce moisture sources
- Do not:
 - Do not block air vents
 - Do not let water accumulate
 - Do not block air circulation

- Excessive condensation
- Faulty VMC
- Visible mold

- Photos of condensation
- Affected rooms
- Times of occurrence

- Through your tenant portal if:
 - Excessive condensation
 - Faulty VMC
 - Visible mold
- Information to provide:
 - Photos of condensation
 - Affected rooms
 - Times of occurrence

- According to severity:
 - Presence of mold
 - Visible damage

- Insulation defect
- Faulty VMC
- Structural problem

- Daily ventilation
- Damage due to lack of maintenance
- Regular wiping
- Routine maintenance

- Covered by Colonies:
 - Insulation defect
 - Faulty VMC
 - Structural problem
- Tenant's responsibility:
 - Daily ventilation
 - Damage due to lack of maintenance
 - Regular wiping
 - Routine maintenance

- Ventilate while cooking
- Maintain stable temperature

- Mold appearance
- Wall damage
- Moisture stains

- Prevention:
 - Ventilate while cooking
 - Maintain stable temperature
- Monitoring:
 - Mold appearance
 - Wall damage
 - Moisture stains

There's condensation on my windows

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There's condensation on my windows

🔍 Problem identification

⚡ What to do?

📱 How to report the problem?

⏰ Intervention timeframes

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