🔍 Where to find information?
In your tenant space:
"Practical Information" section, you will find connection information
On the internet box:
Label under the box
Network name (SSID)
WiFi password
⚡ Connection procedure
On smartphone/tablet:
Open WiFi settings
Select "Colonies" network or the network name shown on the box label
Enter the provided password or the one shown on the box label
Confirm connection
On computer:
Click on WiFi icon
Select "Colonies" network or the network name shown on the box label
Enter the provided password or the one shown on the box label
Connect
❓ In case of problem
Basic checks:
WiFi enabled on your device
Correct network selected
Correct password
Box turned on and functional
Simple solutions:
Restart your device
Try connecting again
Check distance from box
Forget then reconnect to network
📞 Need help?
Contact us through your tenant portal
💡 Good to know
For better connection:
Limit connected devices
Prefer 5GHz connection if available