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Departure guide 🏢 🇧🇪

🇧🇪 🏢 Coliving Residence 🏢 🇧🇪

💻 First step: Give your notice through your tenant space

The first thing to do is to give your notice through your tenant space:

  • Log in to your space

  • "Overview" section

  • Click on "End my stay"

  • Follow the steps until validation. Enter your lease end date respecting the notice period specified in your contract and indicate your desired departure date (you can modify it later and up to 15 days before the contract end date)

📋 Prepare your departure

For a smooth departure, here's the checklist of actions to take:

    • Make sure that your departure date is the right one

    • Check that no invoices are pending or unpaid

    • Plan ahead for cleaning your accommodation and removing your belongings

📝 Check-out inventory

  • Prepare it:

    • Clean your room

    • Remove your belongings, no personal items should remain

    • Perform small repairs and maintenance to avoid any disputes

  • Complete it:

    • It is mandatory

    • You can access it up to 2 days before your departure directly on your tenant area - ‘Overview’ tab -> ‘Complete my inventory’

    • Take clear pictures

    • Carefully, taking your time

    • At the end of the inventory, you must hand over your keys to the provider

    • Then, the room must be locked and you must leave the accommodation

🧹 Required cleaning

  • In your room:

    • Complete floor cleaning

    • Dusting of furniture and closets

    • Removal of all personal belongings

  • In common areas:

    • Remove your items from the refrigerator

    • Empty your locker/cupboard

    • Clean your assigned spaces

    • Leave nothing in common areas

You can find a detailed checklist here

🔑 Key return

  • Return procedure:

    • When you check out, return your key to the location indicated in the practical information on your tenant space.

    • Return all badges and keys received (room, front door, mailbox...)

    • We will deactivate your physical badge and digital key to give access to the next tenant

💰 Financial aspects

  • Last rent:

    • Prorated according to your departure date, if you paid the full month in advance, the excess will be refunded when settling your security deposit

  • Security deposit:

    • Refund within 1-2 months

    • Possible deductions for damages

    • SEPA zone IBAN required

    • Final settlement will be sent after verification and validation by our teams

    • Consult dedicated articles for more information

⚠️ Warning

  • Don't forget:

    • Forward your mail

    • Settle any outstanding debts

    • Notify administrations of your change of address

    • Cancel your rental guarantee if you subscribed to a guarantee through an external company

  • Mistakes to avoid:

    • Leaving without inventory

    • Leaving belongings behind

    • Neglecting cleaning

    • Forgetting to return keys or leaving with them

Good luck with your future plans!

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