🇧🇪 🛏️ Flatshare 🛏️ 🇧🇪
💻 First step: Give your notice through your tenant space
The first thing to do is to give your notice through your tenant space:
Log in to your space
"Overview" section
Click on "End my stay"
Follow the steps until validation. Enter your lease end date respecting the notice period specified in your contract and indicate your desired departure date (you can modify it later and up to 15 days before the contract end date)
📋 Prepare your departure
For a smooth departure, here's the checklist of actions to take:
Make sure that your departure date is the right one
Check that no invoices are pending or unpaid
Plan ahead for cleaning your accommodation and removing your belongings
📝 Check-out inventory
Prepare it:
Clean your room
Remove your belongings, no personal items should remain
Perform small repairs and maintenance to avoid any disputes.
Complete it:
To leave your home, you need to have made an appointment with our inventory partner Expertym.
Make sure the appointment is scheduled and that you can keep it. If something unexpected comes up, contact them as soon as possible to plan ahead. Availability is sometimes scarce at certain times of the year - especially in summer. If you fail to keep your appointment, you will be charged a fee for unsuccessful travel.
Please note that our service provider may apply a surcharge for weekend, evening and public holiday slots.
If you have not been able to contact them a few days before your arrival, please contact Colonies from your tenant area.
The service provider must carry out an inventory of fixtures when you leave your room, and then you must hand over the keys.
Allow 1 hour minimum.
Please bring your ID with you
🧹 Required cleaning
In your room:
Complete floor cleaning
Dusting of furniture and closets
Removal of all personal belongings
In common areas:
Remove your items from the refrigerator
Empty your locker/cupboard
Clean your assigned spaces
Leave nothing in common areas
You will find a detailed checklist ici
🔑 Key return
Return procedure:
When you check out, return your key to the location indicated in the practical information on your tenant space.
Return all badges and keys received (room, front door, mailbox...)
For digital keys, we will deactivate them
💰 Financial aspects
Last rent:
Prorated according to your departure date, if you paid the full month in advance, the excess will be refunded when settling your security deposit
Security deposit:
Refund within 1-2 months
Possible deductions for damages
SEPA zone IBAN required
Final settlement will be sent after verification and validation by our teams
Consult dedicated articles for more information
⚠️ Warning
Don't forget:
Forward your mail
Settle any outstanding debts
Notify administrations of your change of address
Cancel your rental guarantee if you subscribed to a guarantee through an external company
Mistakes to avoid:
Leaving without inventory
Leaving belongings behind
Neglecting cleaning
Forgetting to return keys or leaving with them
Good luck with your future plans!