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Departure Guide 🏢 🇫🇷

🇫🇷 🏢 Coliving Residence 🏢 🇫🇷

💻 First step: Give your notice through your tenant space

The first thing to do is to give your notice through your tenant space:

  • Log in to your space

  • "Overview" section

  • Click on "End my stay"

  • Follow the steps until validation. Enter your lease end date respecting the notice period specified in your contract and indicate your desired departure date (you can modify it later and up to 15 days before the contract end date)

📋 Prepare your departure

For a smooth departure, here's the checklist of actions to take:

    • Make sure that the departure date indicated on your space is the correct one

    • Plan ahead for your check-out inventory

    • Check that no invoices are pending or unpaid

    • Plan ahead for cleaning your accommodation and removing your belongings

📝 Check-out inventory

  • Prepare it:

    • Clean your room and your bathroom even if it's shared

    • Remove your belongings, no personal items should remain

    • Perform small repairs and maintenance to avoid any disputes

  • Complete it:

    • The check-out inventory is mandatory

    • You can access it up to 2 days before your departure directly on your tenant area - ‘Overview’ tab -> ‘Complete my inventory’.

    • You must complete it entirely and sign

🧹 Required cleaning

  • In your room:

    • Complete floor cleaning

    • Dusting of furniture and closets

    • Removal of all personal belongings

  • In common areas:

    • Remove your items from the refrigerator

    • Empty your locker/cupboard

    • Clean your assigned spaces

    • Leave nothing in common areas

You can find a detailed checklist here

🔑 Key return

  • Return procedure:

    • When leaving, leave your key/badge at the location indicated in the "Practical Information" of your tenant space.

    • We will deactivate your physical badge and digital key to give access to the next tenant (if applicable)

💰 Financial aspects

  • Last rent:

    • Prorated according to your departure date, if you paid the full month in advance, the excess will be refunded when settling your security deposit

  • Security deposit:

    • Refund within 1-2 months

    • Possible deductions for damages

    • SEPA zone IBAN required

    • Final settlement will be sent after verification and validation by our teams

    • Consult dedicated articles for more information

⚠️ Points of attention

  • Don't forget:

    • Forward your mail

    • Settle any outstanding debts

    • Notify administrations of your change of address

    • Cancel SmartGarant if you subscribed to the guarantee

  • Mistakes to avoid:

    • Leaving without inventory

    • Leaving belongings behind

    • Neglecting cleaning

    • Forgetting to return keys or leave with them

Good luck with your future plans!

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