🇫🇷 🛏️ Flatshares 🛏️ 🇫🇷
💻 First step: Give your notice through your tenant space
The first thing to do is to give your notice through your tenant space:
Log in to your space
"Overview" section
Click on "End my stay"
Follow the steps until validation. Enter your lease end date respecting the notice period specified in your contract and indicate your desired departure date (you can modify it later and up to 15 days before the contract end date)
📋 Prepare your departure
For a smooth departure, here's the checklist of actions to take:
Anticipate your exit inventory of fixtures
Check that no invoices are pending or unpaid
Plan ahead for cleaning your accommodation and removing your belongings
📝 Check-out inventory
Prepare it:
Clean your room and your bathroom even if it's shared
Remove your belongings, no personal items should remain
Perform small repairs and maintenance to avoid any disputes
Complete it:
The check-out inventory is mandatory
You can access your check-out inventory from your tenant space in the "Overview" tab, on the right "Complete my inventory"
You must complete it entirely and sign it
🧹 Required cleaning
In your room:
Complete cleaning of floors and walls
Dusting of furniture and closets
Wash bedding items (pillows, duvet)
Removal of all personal belongings
In common areas:
Remove your items from the refrigerator
Empty your locker/cupboard
Clean your assigned spaces
Leave nothing in common areas
You can find a detailed checklist here
🔑 Key return
Return procedure:
Follow the procedure indicated in your tenant space - "Practical information"
Option 1: Drop off your keys at a Keynest collection point
Several days before your departure, you will receive an email indicating which collection point to drop off your keys and the deposit code.
Be sure to check opening hours to organize accordingly.
Failure to return keys will result in fees being withheld from your security deposit. You could be held responsible in case of incident, loss, squatting or problems with the next tenant.
If you have questions, please contact us as early as possible to plan ahead.
Option 2: Leave your keys in the accommodation when leaving
If your apartment is not subject to the Keynest collection point process, you must leave your keys in the apartment when leaving.
⚠️ If you are the last to leave and haven't received specific instructions from us, please contact us to avoid locking the door with all keys inside. This negligence could result in locksmith fees that may be charged to you.
Return all keys and badges received (room, front door, building door, mailbox...)
💰 Financial aspects
Last rent:
Prorated according to your departure date, if you paid the full month in advance, the excess will be refunded when settling your security deposit
Security deposit:
Refund within 1-2 months
Possible deductions for damages
SEPA zone IBAN required
Final settlement will be sent after verification and validation by our teams
Consult dedicated articles for more information
⚠️ Points of attention
Don't forget:
Forward your mail
Settle any outstanding debts
Notify administrations of your change of address
Cancel SmartGarant if you subscribed to the guarantee
Mistakes to avoid:
Leaving without inventory
Leaving belongings behind
Neglecting cleaning
Forgetting to return keys according to the process indicated above or leave with them
Good luck with your future plans!