đ Important to know before depositing
You will receive an email several days before your departure date that you indicated in your tenant space:
Collection point address
Deposit code
Keynest link to find the address and opening hours
If you haven't received an email 6 days before your departure, don't hesitate to contact us.
⥠Deposit procedure
Before going:
Make sure to complete your check-out inventory
Check that you have all keys/badges
Check collection point opening hours ensuring it works with your departure plan
At the collection point:
Go to the counter or key boxes
Provide your deposit code
Return ALL keys/badges received
đ Important verification
Make sure to deposit:
Room key(s)
Building access badge(s) (if applicable)
Mailbox key(s) (if applicable)
Any other access means received (gate, cellar...)
â ïž Points of attention
Don't:
Don't leave without depositing keys
Don't give keys to a third party
Don't leave keys in the accommodation
Don't wait until the last moment to organize
Consequences:
Non-return = fees charged
Delay = liability for costs incurred due to late deposit
Loss = replacement charged
Remember: Key return is a MANDATORY step for closing your contract and refunding your security deposit.
đĄ Good to know
In case of problem (collection point closed, invalid code, lost keys, organization issue...) contact Keynest customer service then inform us immediately via your tenant space
Colonies verification:
Deposit is verified within 24h by our teams