🔍 Why is it important?
The check-in inventory is a mandatory legal document that:
Protects your interests
Documents the condition of your accommodation
Will serve as reference for your departure
Avoids future disputes
Without validation from you within 48 hours after moving in, you will be deemed to have received the room in very good general condition.
📱 How to access it?
Log in to your tenant space
On the "Overview" homepage
Click on the task "Complete my inventory"
Follow the indicated steps
📸 Step by step completion
Before starting:
Allow about 40 minutes
Have your phone charged
Have a good internet connection - Connect to WiFi or ensure you have 4G network
For each room/space requested:
Take clear and well-lit photos
Document each requested element
Note defects (stains, scratches, breakage...)
Test all equipment when possible
Validate and sign:
Go through the entire process making sure to validate and then sign your document. Colonies will sign in turn.
📝 How to document
Photos to take:
Overview of each room
Close-ups of details and particularly of defects
Provided equipment
Description:
Be precise and objective
Use clear descriptive terms
Don't hesitate to add comments for more precision
Indicate exact location of problems
✅ Final validation
Before validating:
Review your photos
Reread your comments
Make sure you haven't forgotten anything
Keep the photos
Sign your document once the PDF is generated. Otherwise, you will be reminded.
🆘 In case of problem
If you notice:
A major problem
A significant cleanliness issue
A significant malfunction
→ Contact us immediately through your tenant space
It is essential to avoid any dispute at check-out, take the necessary time to complete it thoroughly.