The Colonies Tenant Space is a digital interface dedicated to our residents, accessible from a smartphone or computer. It centralizes all the useful information you need during your stay. Here’s what you’ll find inside:
🧾 Documents & Information
Access to your rental agreement, rent receipts, proof of residence, and CAF documents
Practical info about your residence: address, room number, access codes, etc.
Moving in & out details: access instructions, notice periods...
🧹 Maintenance Requests
Easily report an issue or malfunction in your accommodation
Track the progress of your request and follow-up on interventions
💬 Online Support
Direct contact with the Colonies customer support team
Help center with answers to your questions about housing, equipment, your contract, and more
👫 Community
Information about your flatmates.